{"id":872,"date":"2023-02-07T17:33:51","date_gmt":"2023-02-07T17:33:51","guid":{"rendered":"https:\/\/petspersonalised.co.uk\/?page_id=872"},"modified":"2023-11-22T18:09:41","modified_gmt":"2023-11-22T18:09:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/petspersonalised.co.uk\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_73066231\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"184\" src=\"https:\/\/petspersonalised.co.uk\/wp-content\/uploads\/2023\/11\/pets-personalised-about-us-768x184.png\" class=\"attachment-medium_large size-medium_large\" alt=\"\" srcset=\"https:\/\/petspersonalised.co.uk\/wp-content\/uploads\/2023\/11\/pets-personalised-about-us-768x184.png 768w, https:\/\/petspersonalised.co.uk\/wp-content\/uploads\/2023\/11\/pets-personalised-about-us-300x72.png 300w, https:\/\/petspersonalised.co.uk\/wp-content\/uploads\/2023\/11\/pets-personalised-about-us-510x123.png 510w, https:\/\/petspersonalised.co.uk\/wp-content\/uploads\/2023\/11\/pets-personalised-about-us.png 970w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_73066231 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n  <div class=\"banner has-hover\" id=\"banner-1404265235\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n                                                \n                    <\/div>\n\t\t\n\t<div class=\"ux-shape-divider ux-shape-divider--bottom ux-shape-divider--style-arrow-2-invert\">\n\t\t<svg viewBox=\"0 0 1000 100\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" preserveAspectRatio=\"none\">\n\t<path class=\"ux-shape-fill\" d=\"M1000 100H0V80H479.686C481.808 80 483.843 80.8429 485.343 82.3432L497.879 94.8787C499.05 96.0503 500.95 96.0503 502.121 94.8787L514.657 82.3431C516.157 80.8428 518.192 80 520.314 80H1000V100Z\"\/>\n<\/svg>\n\t<\/div>\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-1871077683\" class=\"text-box banner-layer x50 md-x50 lg-x50 y15 md-y15 lg-y15 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n<h3 class=\"uppercase\"><strong>FREQUENTLY ASKED QUESTIONS<\/strong><\/h3>\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1871077683 {\n  width: 60%;\n}\n#text-box-1871077683 .text-box-content {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1404265235 {\n  padding-top: 150px;\n}\n#banner-1404265235 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n  <\/div>\n\n\n<p class=\"style623\"><strong>When will my order arrive?<\/strong><br \/><span class=\"style18\">We endeavour to ship all orders within 48 working hours of them being placed and most orders arrive within 2-5 days. However during peak times, especially Christmas please allow up to 7 working days for your order to be delivered. <br \/><\/span><\/p>\n<p class=\"style623\"><strong>Do you ship outside of the UK?<\/strong><br \/><span class=\"style18\"> Yes International shipping is available, most orders arrive within 10-14 days however please allow from 14-21 days for International orders to arrive. <\/span><\/p>\n<p class=\"style623\"><strong>What will happen if I am not in to accept delivery?<\/strong><br \/><span class=\"style18\">If you are unable to accept delivery a calling card will be put through your letterbox. You can then contact your local sorting office\/ courier collection point to arrange re-delivery or collection. <\/span><\/p>\n<p class=\"style623\"><strong>Is an invoice included with my order?<\/strong><br \/><span class=\"style18\">We do not include an invoice with any orders as some are for gifts. We may from time to time include promotional material such as leaflets. <\/span><\/p>\n<p class=\"style623\"><strong>When is the deadline for Christmas delivery?<\/strong><br \/><span class=\"style18\">The final date to order for Christmas delivery is Friday 15th December 2023<br \/>All items ordered after this date will be dispatched during or after the Christmas break but may not arrive until after the 25th December. <\/span><\/p>\n<p class=\"style623\"><strong>Will all of my items arrive together?<\/strong> <br \/><span class=\"style18\">Usually yes, however, some items are sent separately as they are made in different areas of our production facility and cannot be shipped together.<\/span><\/p>\n<p class=\"style623\"><strong>How can I contact you?<\/strong><br \/><span class=\"style18\">Please email us at\u00a0<span class=\"style190\"><a href=\"mailto:info@theprintedgiftcompany.co.uk\">info@theprintedgiftcompany.co.uk <\/a><\/span>or telephone <strong>01623 651013<\/strong> during standard office hours.<\/span><\/p>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-872","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Pets Personalised<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/petspersonalised.co.uk\/index.php\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Pets Personalised\" \/>\n<meta property=\"og:url\" content=\"https:\/\/petspersonalised.co.uk\/index.php\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Pets Personalised\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-22T18:09:41+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/petspersonalised.co.uk\\\/index.php\\\/faq\\\/\",\"url\":\"https:\\\/\\\/petspersonalised.co.uk\\\/index.php\\\/faq\\\/\",\"name\":\"FAQ - Pets Personalised\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/petspersonalised.co.uk\\\/#website\"},\"datePublished\":\"2023-02-07T17:33:51+00:00\",\"dateModified\":\"2023-11-22T18:09:41+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/petspersonalised.co.uk\\\/index.php\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/petspersonalised.co.uk\\\/index.php\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/petspersonalised.co.uk\\\/index.php\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/petspersonalised.co.uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/petspersonalised.co.uk\\\/#website\",\"url\":\"https:\\\/\\\/petspersonalised.co.uk\\\/\",\"name\":\"Pets Personalised\",\"description\":\"Personalised Gifts For Pets &amp; 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